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• How do I Add / Delete Users ?

  About Users and Registrations After you have subscribed to your Rapidstart Forecast Subscription you are allocated the number of users in your subscription request. The following user types will depend on your subscription purchase. Primary ...

• Why can't I find the actual period that i want to import on the Import Trial Balance screen?

  There are 2 possibilities: 1. The period is not part of the existing periodicity (Historical years, current year, and forecast/budget years), which mean you can not import data for periods which do not exist in the project. 2. The period is not ...

• How do I report issues / ask questions / access the knowledge base?

  If you are experiencing difficulties using RS Forecast or if you just have a question, there are various ways you can contact our support team to get assistance. Submit a ticket online Submit a ticket via email Using the online facility in the ...

• How can I delete a generated project ?

  If you want to delete the generated project, you can do so by following the below steps : Click the User Menu on the Top Right corner of the screen, and then select Switch to builder mode. Navigate to Maintenance > Maintenance > Project  Find the ...

• I run the Monthly Rollover by mistake, how can i undo the rollover

  If you run the Monthly Rollover by mistake, and you want to undo the process, you will have to restore the project backup which is automatically created when you run the Monthly Rollover process. To restore the project backup, switch to Builder Mode, ...